E-commerce AI Assistant

An AI agent that handles customer support and upsells automatically.

The Problem

A mid-sized e-commerce brand was overwhelmed with repetitive support tickets and had no way to personalise product recommendations at scale.

What We Built

We built an AI agent trained on their product catalogue and support history. It handles 80% of support queries autonomously and surfaces personalised recommendations at checkout.

The Outcome

Support ticket volume reduced by 78%. Average order value increased by 14% in the first month after launch.

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